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How to integrate Wootric with your shared inbox?

Guide to integrate Wootric with Helpwise for effective customer experience management.
Vibhor Agrawal
Updated 1 week ago

With Wootric shared inbox integration, you can embed the wootric customer feedback within your email and track the response directly in your Wootric account.

Customer feedback is an important metric to keep your product growth in the right direction. Wootric allows you to easily setup the customer feedback process for your product.

Follow the steps below to connect your Wootric account with Helpwise shared inbox:

On Wootric:

  • Login to your Wootric account.
  • Click on Setting icon on top-right.
wootric dashboard
  • Now copy the unique Account Token.
Wootric settiings

On Helpwise:

  • Login to your Helpwise Account.
  • Click on “Automation” on the top and select “Integrations”.
Helpwise account
  • Now click on Connect Wootric.
Wootric shared inbox integration Helpwise page
  • Enter you Account Token in in the prompt panel and click on "Connect".
wootric shared inbox integration

That's it! Your Helpwise account is now connected with Wootric. It will automatically add the survey widget in your email sent from the Helpwise shared inbox. Know more about this feature on our updates post.

For any questions, feel free to reach out to our chat support. Try Helpwise for free.

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