How to configure Helpwise's Delighted Integration?
To setup Delighted integration with Helpwise, follow the steps below:
On Delighted:Step 1: Log in to your delighted account and choose a project.
Step 2:Click on "Survey People" on the top-left of your screen.
Step 3: Click on Survey People with Link.Step 4:After setup, click on copy button or copy the survey link to your clipboard.
On Helpwise:Step 1: Log in to your Helpwise Account.
Step 2:Click on “Automation” on the top and select “Integrations”.Step 3:Click on the “Connect Delighted” button.Step 4: Now, enter the Survey URLin the prompted panel and click on the 'Connect' button.
That's it! your Helpwise account is now connected with Delighted, it will allow you to survey your customers when sending mail directly to your Helpwise shared mailbox.
For more information on how to track the Survey and what information you'll get in your Delighted account, check out our feature updates page.